Voice and collaboration
Voice and collaboration
Communications solutions
built to scale
Spectrum Business communications solutions enhance both employee collaboration and customer engagement. Our cloud-based voice and collaboration solutions are built to connect employees, empower customer-facing teams and scale as your needs evolve.

- Delivered over Dedicated Fiber Internet with an SLA-backed 100% uptime guarantee
- Supports needs from everyday collaboration to AI‑powered customer experiences
Unified communications
Empowering today's mobile and distributed workforces starts with making sure your teams can communicate and collaborate efficiently. Ensure they have seamless access to voice calling, virtual meeting rooms, instant messaging and other collaboration tools anywhere, anytime.
For simplified deployment and fast installation, UC with RingCentral is a complete cloud-based platform. Flexible deployment and broad integrations make it easy to adapt across business needs. Plus, built-in AI enhances collaboration with intelligent summaries, call notes and message assistance.


For a tailored approach to collaboration, Unified Communications with Webex is an all-in-one solution that includes dedicated voice bandwidth and equipment, as well as options for omnichannel call centers. This solution also includes end-to-end encryption for Webex video conferencing and messaging.
This cloud-based communications and collaboration service empowers hotel staff to work from anywhere and manages guest-focused services through integration with your existing property management system or via our hospitality portal.
Unified customer experience
Deliver better customer interactions. Unified CX with RingCentral integrates voice and digital engagement tools so customer-facing teams can collaborate more easily, respond faster and deliver consistent experiences across channels.
For advanced customer engagement capabilities, Unified CX with RingCentral is an AI-powered solution that merges communications and contact-center functionality in a single cloud platform. Omnichannel interactions, CRM integration and AI-driven insights enable improved performance and customer outcomes.
Cloud calling
Seamlessly expand your existing collaboration and messaging service with Cloud Calling. The solution includes the ability to port existing or new phone numbers to Microsoft Teams with national coverage and simplified feature management.
As a Microsoft Operator Connect partner, Spectrum Business enables your Microsoft Teams platform to make and receive calls across the public switched telephone network (PSTN), and function as an enterprise-wide telephone system.
Trunking
Seamlessly support changing communication needs with our Enterprise Trunking service. Choose from high-capacity SIP, PRI or voice services and enjoy scalability that keeps up with your business requirements as they evolve.
This flexible service supports your preferred trunk interface, handles either centralized or decentralized configurations and makes it easy to add more capacity.
Solutions designed to support your organization’s voice and collaboration goals
Explore the latest voice and collaboration insights
1100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.