Franchise technology

Streamline franchise technology with integrated managed services

The right technology is key to successfully running multiple franchise locations. From ensuring network connectivity and eliminating downtime to enhancing collaboration and strengthening security, great technology can make franchise management easier and more efficient.

However, choosing and managing franchise technology effectively is often one of the biggest challenges for franchisors and their franchisees. Data silos, poor visibility, lack of standardization and legacy systems add enormous complexity to the task of managing a network and integrating data.

That’s where Spectrum Enterprise can help. With our co-managed or fully managed solutions, you can count on unparalleled connectivity and integrated franchise technology to boost sales, enhance innovation and deliver consistent quality across every location.

Essential franchise technology

Whether you’re responsible for several locations across town or hundreds of sites around the country, superior franchise technology can help you manage communication and connectivity more easily. Essential franchise technology includes:

• High-bandwidth connectivity: From high-speed internet to high-performance ethernet services, your franchise technology must deliver the flexibility and speed to enable each location to access cloud services, data centers and other locations.
• WiFi: Fast and reliable WiFi throughout every franchise location is essential to employee productivity and superior customer experiences.
• SD-WAN: A software-defined wide area network (SD-WAN) lets you easily manage connectivity across locations while using a combination of connection types to reduce costs and improve application performance.
• Unified communications: To enhance collaboration and customer service, your locations and employees need franchise technology that lets them communicate seamlessly across phone, instant messaging, virtual meeting rooms, video calling and more.
• Advanced security: Keeping your customers, users and data safe requires cloud-based security with Zero Trust solutions, multifactor authentication and comprehensive defenses against emerging cyber threats.
• Secure access: Since today’s workforce is more mobile than ever, your franchise technology must include network solutions that ensure your employees have secure access to internal franchise applications, no matter where they’re working or what device they’re using.
• A single management portal: No matter how many sites you have, you need the ability to monitor and control your entire network from one view. Your management portal should deliver instant access to real-time analytics concerning network performance, health and bandwidth consumption for all franchises as a whole or for individual locations and users.

Franchise technology from Spectrum Enterprise

Managed Workplace Package for franchises from Spectrum Enterprise delivers all the franchise technology you need in a single solution, on a single platform, with a single partner providing support and expertise. Delivered over the Cisco Meraki platform, Managed Workplace Package is a modular, all-in-one solution that’s easy to manage, simple to scale and backed by a support team that’s with you at every step.

Manage Workplace Package is powered by our nationwide, dedicated fiber network that delivers connection speeds up to 100 Gbps. A 100% uptime SLA takes the worry out of managing your network.¹ With a single portal for monitoring connectivity, communications and equipment, this Spectrum Enterprise solution streamlines network management to minimize the burden on your IT team while delivering all the franchise technology your locations and employees need.

You can choose to implement Managed Workplace Package for franchises as a co-managed or fully managed solution. You’ll have a single point of contact for all matters related to installation, billing and equipment maintenance. As a subscription-based solution with a predictable and transparent monthly cost, Managed Workplace Package lets you eliminate upfront capital costs and save on operating expenses as well.

The benefits of Managed Workplace Package for franchises

With franchise services from Spectrum Enterprise, you can:

• Prevent outages, downtime and loss of revenue: With unparalleled connectivity options and proven technology solutions, our franchise technology lets your teams and franchises stop worrying about network issues that could jeopardize productivity and communications. Managed Workplace Package is designed to improve operational efficiency and elevate your brand reputation.
• Improve security across all your sites: Managed by network experts, our integrated network security solutions include automated updates to help you easily keep pace with emerging risks and changing regulatory requirements. From managed firewalls and unified threat management (UTM) to deep visibility into activity on your network, our franchise technology helps keep your data, network, sites and customers safe.
• Simplify your networking experience: With co-managed or fully managed franchise technology from Spectrum Enterprise, your IT teams benefit from an immediate bump in technology expertise and IT support. A single, cloud-based portal delivers insight into performance and devices across all locations, while our national fiber network makes it easy to deploy cost-effective solutions to control your bottom line.

Why choose Spectrum Business for enterprise?

Spectrum Enterprise improves your organization’s performance by making your needs and success our top priority. With a modern fiber network, comprehensive solutions and a relentless commitment to providing extraordinary client experiences, it’s no wonder that our technology solutions serve 80% of Fortune 500 companies today.

When you choose our franchise technology, you can count on:

• National reach: Our coast-to-coast presence enables us to serve all your franchises, no matter where they’re located.
• Ultra reliability: With a dedicated fiber network and service-level agreements (SLAs) that guarantee 100 percent uptime for certain security and network services,² your franchises always have access to the applications and platforms they need.
• Local support: We offer 24/7/365 support from local experts who are always available to help connect multiple locations and keep your network up and running.
• Easier management: Our co-managed and fully managed solutions free your IT teams to focus on other projects and initiatives.

FAQs

What is franchise technology?

Franchise technology refers to the specialized software and hardware used by franchised businesses to simplify management and streamline operations across multiple sites. Franchise technology may include solutions for network management, security, communications, marketing, point-of-sale, customer relationship management and franchise administration.

What is Managed Network Edge?

Manage Network Edge is an all-in-one, modular solution from Spectrum Enterprise that simplifies deployment and management of an organization’s network. Delivered over the Cisco Meraki platform, Managed Network Edge provides all the technology services that organizations need, including security, SD-WAN, WiFi, routing, remote access and more. Managed Network Edge is the core technology for Spectrum Enterprise’s Managed Workplace Package for franchises.

^1,2100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.