Franchise management

Simplify franchise management with integrated technology and network services

When you’re managing multiple franchise locations, technology can be your best friend – or your biggest headache. From managing network complexity to fending off cyber threats, keeping your locations connected and secure is often one of the biggest challenges of franchise management.

Spectrum Business for enterprise can help. Our integrated franchise technology and network services deliver a single platform for managing communications, equipment and high-performance connectivity. With our proven solutions and deep expertise in franchise management, we empower you to consistently achieve uninterrupted success, innovation, quality and sales growth.

The technological challenges of franchise management

By their very nature, franchises present several significant challenges when it comes to managing networks and technology.

• Lack of standardization. Many franchise locations adopt different software and systems to address specific issues or to solve problems in customized ways. This lack of standardization at multiple locations creates data silos, compatibility issues and inefficiencies when managing technology across sites.
• Security weaknesses. When levels of access and responsibility for technology and data vary from one location to the next, the risk of data breaches, data loss or security gaps increases significantly.
• Poor visibility. Franchise management teams often have limited visibility into how individual locations are managing technology and data. As a result, it becomes more difficult to aggregate and analyze data to glean comprehensive insights about the business.
• Inability to scale. Patchwork technology solutions and legacy network services make it difficult for franchisees and franchise management teams to scale up infrastructure or roll out new solutions to accommodate growth.

Ultimately, these franchise management challenges frequently result in higher costs, more downtime and inconsistent brand experience for customers.

Franchise management technology from Spectrum Business for enterprise

Spectrum Business for enterprise makes franchise management easier and franchise technology more effective. Our Managed Workplace Package for franchises provides a single platform that combines connectivity, communications equipment and network management. With a single solution fully managed or co-managed with a reliable partner, you can immediately simplify network management while increasing the expertise and support available to you and your franchise locations.

Delivered over the Cisco Meraki platform, Managed Workplace Package for franchises is a modular, all-in-one solution that makes it easy to connect all your locations and scale quickly as needed. As a cloud-based solution, our franchise management technology is available as a subscription with a predictable and transparent monthly cost, allowing you to eliminate upfront capital costs and to save on operating expenses.

Our franchise management platform gives you access to comprehensive technology solutions.

• Dedicated Fiber Internet delivers fast and consistent connectivity to the internet, data centers and cloud providers to improve productivity.
• Managed WiFi provides customers and employees with secure and simple access to your network.
• Managed SD-WAN lets you quickly and easily scale your network while relying on intelligent bandwidth allocation to improve application performance.
• Switch capabilities streamline operations by seamlessly integrating multiple existing systems like POS.
• Advanced security mitigates risks and keeps your data safe with an integrated and auto-updating solution managed by our network experts.
• Unified communications let your franchise management teams seamlessly communicate and collaborate with calling, messaging, video conferencing and more.
• A management portal provides a single place for analyzing data, managing volume, driving margins and boosting your bottom line.

Your IT teams can choose which parts of your franchise management technology they want to control and which they would like our experts to manage. Either way, you’ll get a single point of contact for installation, billing support and maintenance equipment. A 100 percent uptime SLA for select services takes the worry out of keeping your network up and running¹.

Improve reliability. Enhance security. Drive efficiency.

Spectrum Business for enterprise Managed Workplace Package for franchises delivers significant benefits for your network and your business.

Protect your margins by reducing downtime

Many franchises are highly margin-sensitive – any outage or downtime almost guarantees a loss of revenue. Our integrated franchise services deliver highly reliable solutions and unparalleled connectivity options backed by industry leading SLAs to elevate your brand and increase operational efficiency.

Mitigate risk with greater security

From managed firewalls to unified threat management (UTM) technology, our integrated network security solutions are managed by a team of network experts to protect your data, systems and locations from rising cybercrime. Automated security updates help you keep pace with changing regulatory requirements and emerging threats.

Access performance insights across all franchises

An easy-to-use, cloud-based portal delivers instant insight into the performance of your network, technology and devices. View real-time analytics on network health and bandwidth consumption, adjust settings and manage traffic, set alerts and monitor thresholds from one location.

Why choose Spectrum Business for enterprise?

As a trusted partner to the nation’s largest businesses – including 80 percent of Fortune 500 companies – Spectrum Business for enterprise offers the technology and expertise to expand your digital infrastructure to meet the evolving needs of your franchisees.

Our nationwide fiber network provides a coast-to-coast presence that allows us to serve franchisees of all types and sizes in all locations. With internet speeds up to 100 Gbps and a 100 percent uptime SLA guarantee², you can be sure your locations will always have access to business-critical platforms and applications. A local support team is available 24/7/365 to support our comprehensive portfolio of enterprise services, and our co-managed or fully managed platform allows your IT team to focus on other projects and initiatives.

FAQs

What is Managed Workplace Package for franchises?

Spectrum Business for enterprise Managed Workplace Package for franchises provides a single solution for network, communications and security management. This Spectrum Business for enterprise solution offers a range of co-managed or fully managed services to simplify franchise management, enhance network performance, improve operational efficiency and keep data and systems secure.

How fast is Spectrum Business for enterprise’s fiber network?

Spectrum Business for enterprise provides a dedicated fiber network with connection speeds up to 100 Gbps.

^1,2100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.