Phone solutions

Improve productivity and lower cost with hosted phone solutions.

When maintaining on-premises phone services becomes too costly and time-consuming, hosted phone solutions may be the answer.

Communication is critical to competitiveness, and for enterprises that means having access to state-of-the-art phone solutions. Whether in the office or on the road, workers need to communicate on any device, from any location, and to fluidly move between devices at times. Collaboration with colleagues and clients requires phone solutions with superior quality, robust security and enterprise reliability. And as technology advances, IT teams need relief from the constant maintenance and upgrades required to optimize premises-based phone solutions.

Hosted phone solutions enable organizations to offload the costly and time-consuming tasks of maintaining phone equipment, while providing users with tools and technology that are continually up-to-date.

When seeking industry-leading hosted phone solutions, America’s largest businesses turn to Spectrum Enterprise.

Hosted voice and phone solutions from Spectrum Enterprise.

Spectrum Enterprise is a leading provider of scalable, flexible, fiber-based technology for America’s largest businesses. With a suite of solutions for Internet, voice, TV, cloud and managed network services, we enable organizations to communicate more easily and compete more effectively.

Our hosted phone solutions provide next generation communications technology that delivers superior HD voice quality, powerful collaboration features and flexible pricing to keep your workforce and clients connected more easily and cost-effectively. You get a business phone solution that can scale and adapt as your business grows, with hands-on 24/7/365 support provided by a local client service team and backed by industry-leading service-level agreements (SLAs) by Spectrum Enterprise guarantee 100% uptime, end-to-end performance nationwide and unrivaled remedies.¹ A fully redundant infrastructure ensures availability and reliability. And as a fully managed solution, our team handles all maintenance and upgrades in the cloud, eliminating the cost and headache of managing a premises-based voice platform.

Phone solutions to streamline management and collaboration.

Spectrum Enterprise phone solutions include:
 

• Hosted Voice - a fully managed, modular and customizable communications service with pay-as-you-go pricing.
• Hosted Call Center - a cloud-based solution for everything from informal call centers to highly complex call center environments. Features include automatic call routing, advanced call management options, supervisor call monitoring and call analytics.
• Unified Communications - a suite of collaboration tools to increase productivity, improve reachability and enhance efficiency. This cloud-powered and fully managed solution provides seamless communications across fixed and mobile platforms, with features that include video calling, softphones, desktop sharing, instant messaging and presence.
• PRI and SIP interfaces - interoperable and feature-rich support for PRI and SIP trunking, providing dedicated voice bandwidth and enabling organizations to take advantage of Business VoIP.
   

Learn more about Spectrum Enterprise phone solutions.

¹ 100% uptime SLA guarantee applies only to Enterprise Trunking services delivered over a fiber connection.