Restaurant franchise brands and operators face a challenging market climate with rising food and labor costs, but flat budgets. You need to attract more customers and deliver enhanced ordering and dining experiences. You need to capture actionable data to manage inventory, adjust menus and personalize offers. You also need to prevent data theft associated with e-commerce and digital payments and protect your brand’s reputation. Simplify network management and security across all your quick-service and casual restaurant locations with a single platform delivered by a trusted, nationwide partner. Reduce operating costs and enhance customer engagement, equipping businesses to thrive amidst e-commerce demands, contactless transactions, and economic uncertainties.

Brick and mortar franchise retailers are turning to new modern network technologies to enhance customer experiences both online and in-store to ensure customers’ more limited disposable income flows their way. Personalization, in-store sensors, AI, cashless and contactless payments, and autonomous shopping and delivery are among the top tech trends in Retail. This requires fast and reliable connectivity between stores and data centers and cloud. As cyber criminals exploit more loopholes, integrated network security measures help protect sensitive customer data and prevent lost revenue from breaches and business disruption.

Franchise legal services firms, real estate, consultants, home cleaning, marketing, architecture and other professional services continue to digitize their businesses. They transfer large data files and rely on applications to service clients, operate commercial websites, and consume ever-increasing amounts of internet bandwidth. Your franchise requires “always-on” network availability, and performance and uptime is critical to your reputations and growth.

Your franchise has been upgrading critical applications, including customer relationship management (CRM) software and Vehicle Inventory Management (VIM). Dealer management systems (DMS) help integrate sales, service, marketing, and operations to deliver superior customer experiences and maximize sales growth. In the wake of the pandemic, online commerce sales trends continue to rise – all of these tech upgrades requiring a high-performance network.

Healthcare spending is projected to continue rising, and like other post-pandemic industries, pharmacies and drug store franchises have adapted to new digital applications and technology to gain efficiencies and better serve customers, including access to electronic health records (EHR), and digital front door and online portals for scheduling of prescription orders, immunizations, and clinical services. Other investments are being made to improve the workload of the pharmacist through automated patient engagement tools and data integration.