Modernize your network with a partner that understands the needs of your agency and workforce and the demands of your residents
White Paper
Using managed services to overcome modernization hurdles
Staff shortages, skills gaps and increasingly complex network infrastructure are prompting government IT leaders to take a serious look at managed services. At the same time, managed services are evolving to give agencies new options for maintaining control of mission-critical capabilities while addressing talent and technology challenges. This combination of greater needs and more flexible service models is driving more interest in alternative ways to acquire the necessary skills and technologies for digital transformation. Learn more about how managed services can help your agency overcome modernization hurdles.
Advance your agency's operations
with solutions that simplify
IT management
Envision and realize new ways to serve your communities and increase public engagement with a modern, innovative and efficient IT infrastructure.
RELIABLE
Modernize and improve services
By bringing more government services online, you can help connect more of your community to programs, opportunities and events. Our network modernization tools also enable faster, more reliable and secure communication between your employees and departments.
COST EFFECTIVE
Manage budgets and control costs
Improve resident services and increase operational efficiency—all while reducing costs. We’ll help you navigate complex government contract vehicles and group purchasing options to help you get the services you need within your budget.
SECURE
Protect data and maintain trust
Protect personal and departmental data, comply with privacy standards and ensure public trust with cybersecurity solutions that scale with your current and future system requirements.
Accreditations
Simplify procurement with our contract vehicles
Transform your government services with solutions tailored to your needs
Reliably connect your citizens, employees and internal departments with internet speeds of up to 100 Gbps and guaranteed 100% uptime.2
Get connectivity your agency can rely on with our award-winning Wide Area Network (WAN) services.
Accomplish more without adding complexity. Our managed services are designed to simplify your IT operations while making your network more reliable, secure and efficient.
Protect your organization’s people, data and reputation with security solutions tailored to your needs.
Delivered over our nationwide fiber network, our voice and collaboration solutions are designed to reliably connect your business and scale to support your needs. Includes phone, video and messaging capabilities.
Inform, engage and entertain with access to over 200 HDTV channels. Ideal for waiting rooms, our TV services give you reliable streaming and set back box options.
Product awards
- Internet
- Networking
- Managed services
- Security
- Voice and collaboration
Internet awards
2025
Top three ranking on the Vertical Systems Group Mid-2025 U.S. Carrier Ethernet LEADERBOARD⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
2025
Winner of the 2025 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Award in the Large Service Providers, Data Value category⁺⁺⁺⁺⁺⁺⁺
2024
Winner of the 2024 Frost & Sullivan’s Company of the Year Award - Best Practices - U.S. Fiber Ethernet Industry
2023
INTERNET TELEPHONY Hosted VoIP Excellence Awards - Unified Communications with RingCentral. Case Study: Texas State Aquarium
2025
Top three ranking on the Vertical Systems Group Mid-2025 U.S. Carrier Ethernet LEADERBOARD⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
2025
Winner of the 2025 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Award in the Large Service Providers, Data Value category⁺⁺⁺⁺⁺⁺⁺
2024
Winner of the 2024 Frost & Sullivan’s Company of the Year Award - Best Practices - U.S. Fiber Ethernet Industry
2023
INTERNET TELEPHONY Hosted VoIP Excellence Awards - Unified Communications with RingCentral. Case Study: Texas State Aquarium
Networking awards
Winner of the 2025 Frost & Sullivan North American Dedicated Internet Access Competitive Strategy Leadership Award
Top three ranking on the Vertical Systems Group Mid-2025 U.S. Carrier Ethernet LEADERBOARD⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
Winner of the 2025 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Award in the Large Service Providers, Data Value category⁺⁺⁺⁺⁺⁺⁺
Leader in the Frost Radar™: Carrier Ethernet Services in North America, 2025⁺⁺⁺⁺⁺⁺
Leader in the Frost Radar™: Managed SD-WAN Services in North America, 2024
Top 3 ranking on the service providers on Vertical Systems Group’s 2024 U.S. Carrier Ethernet LEADERBOARD
Winner of the 2025 Frost & Sullivan North American Dedicated Internet Access Competitive Strategy Leadership Award
Top three ranking on the Vertical Systems Group Mid-2025 U.S. Carrier Ethernet LEADERBOARD⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
Winner of the 2025 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Award in the Large Service Providers, Data Value category⁺⁺⁺⁺⁺⁺⁺
Leader in the Frost Radar™: Carrier Ethernet Services in North America, 2025⁺⁺⁺⁺⁺⁺
Leader in the Frost Radar™: Managed SD-WAN Services in North America, 2024
Top 3 ranking on the service providers on Vertical Systems Group’s 2024 U.S. Carrier Ethernet LEADERBOARD
Managed services awards
2025
Leader in the 2025 Frost Radar Managed SD-WAN Services in North America⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
2025
Winner of the 2025 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Award in the Large Service Providers, Data Value category⁺⁺⁺⁺⁺⁺⁺
2024
Top 3 ranking on the retail and wholesale fiber providers on Vertical Systems Group’s 2024 U.S. Fiber Lit Buildings LEADERBOARD⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
2024
Winner of the 2024 Frost & Sullivan’s Company of the Year Award - Best Practices - U.S. Fiber Ethernet Industry
2025
Leader in the 2025 Frost Radar Managed SD-WAN Services in North America⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
2025
Winner of the 2025 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Award in the Large Service Providers, Data Value category⁺⁺⁺⁺⁺⁺⁺
2024
Top 3 ranking on the retail and wholesale fiber providers on Vertical Systems Group’s 2024 U.S. Fiber Lit Buildings LEADERBOARD⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
2024
Winner of the 2024 Frost & Sullivan’s Company of the Year Award - Best Practices - U.S. Fiber Ethernet Industry
Security awards
Winner of the TMC 2024 Cloud Computing Winner Product of the Year Award - Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
Gartner Eye on Innovation Award - MNE w/Cloud Security Cisco+ Security Connect
Gartner Innovation Award - Enterprise Network Edge
TMC/Cloud Computing Security Excellence Awards - Cloud-delivered security products - Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect
TMC Internet Telephony SD-WAN Product of the Year Award - Enterprise Network Edge & Hybrid SD-WAN
Leading Lights 2023 - Outstanding Use Case: Networked Edge Application
Winner of the TMC 2024 Cloud Computing Winner Product of the Year Award - Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺⁺
Gartner Eye on Innovation Award - MNE w/Cloud Security Cisco+ Security Connect
Gartner Innovation Award - Enterprise Network Edge
TMC/Cloud Computing Security Excellence Awards - Cloud-delivered security products - Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect
TMC Internet Telephony SD-WAN Product of the Year Award - Enterprise Network Edge & Hybrid SD-WAN
Leading Lights 2023 - Outstanding Use Case: Networked Edge Application
Voice And Collaboration awards
2025
Leader in the 2025 Omdia On The Radar MultiCaaS-unified communications as a service (UCaaS)
2024
Winner of the 2024 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Awards in the Large Provider, Voice Value category
2024
Winner of the 2024 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Awards in the Large Provider, Service Delivery category
2024
Recognized by Gartner as one of the top five U.S. Communication Providers in traditional Enterprise Services (2024)⁺⁺⁺⁺⁺⁺⁺
2025
Leader in the 2025 Omdia On The Radar MultiCaaS-unified communications as a service (UCaaS)
2024
Winner of the 2024 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Awards in the Large Provider, Voice Value category
2024
Winner of the 2024 ATLANTIC-ACM U.S. Business Connectivity Service Provider Excellence Awards in the Large Provider, Service Delivery category
2024
Recognized by Gartner as one of the top five U.S. Communication Providers in traditional Enterprise Services (2024)⁺⁺⁺⁺⁺⁺⁺
1,2 100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.