Better connectivity improves service at MAACO of Greensboro repair shops

“Since we made the switch to Spectrum Enterprise, our IT group has been able to focus on technology that maximizes business efficiency, to help all our locations get customers back on the road more quickly.” 

Jon Berman, Senior Regional Manager

Part of a national chain of automotive service providers specializing in collision repair and paint work, MAACO of Greensboro manages locations in North Carolina, South Carolina and Virginia. As they expanded into new markets, they had to address connectivity issues involving different internet service providers.

Spectrum Enterprise set up a single fiber-based connectivity solution to consolidate all their locations, backed by wireless redundancy service. To give MAACO of Greensboro full control of this network, and enhance their critical cybersecurity needs, a networking platform was also installed.

Notes Jon Berman, Senior Regional Manager, MAACO of Greensboro: “The biggest need you have as a business is to change, and the only way to initiate change nowadays is with data. Data is pretty much king. So, when you have speed and reliability when it comes to data, you can accomplish more changes.”

Within three months of initial discussions, each MAACO of Greensboro location had their own Dedicated Fiber Internet (DFI) circuit. Berman reports the new fiber connectivity has been working smoothly at all locations. “We have enjoyed unprecedented reliability since we made the move to fiber,” he reports. “There’s been nothing like the drop-off we had in the past. The signal at all our locations comes in strong all the time.”

The Managed Network Edge firewall also enhances operational security across the enterprise. “We have been working without any major security issues for the last few years, which is nice,” Berman adds.

With Managed Network Edge's intuitive portal, he also enjoys full network visibility with various shops whenever he needs it. Today he can check in on the entire MAACO of Greensboro operation, making needed adjustments from anywhere.