The empowered practice

In the consumer-driven world beyond the exam room walls, the public has come to expect an engaging digital experience everywhere from retail to the workplace to entertainment. Similarly, patients today desire a more engaging digital healthcare experience.

The move to healthcare information technology was accelerated by COVID-19 — telehealth became the norm, as did online provider search, scheduling visits and viewing test results. The pandemic forever changed the way patients and providers alike view access to healthcare. Patients have begun to embrace technology which could provide better communication, and treatment in the safety and convenience of a virtual setting. More and more, patients are taking the reins of their own healthcare with the use of patient portals and the help of devices such as wearables and healthcare monitoring on easily accessible smartphone apps.

When determining if your network is up to the task, you need to ensure you partner with a provider that can deliver high-performing and secure, private connections that can scale with the needs of your practice. If the purpose of utilizing technology is better collaboration and faster response times, choosing one full-service provider, rather than several, can help alleviate any IT concerns. This will avoid downtime, reduced productivity or patient frustration in the event of service interruptions.

At Spectrum Enterprise, we have partnered with healthcare practices for decades. With our team of Healthcare Information and Management Systems Society (HIMSS) certified experts, we are ready to tailor a solution to best meet the needs of your practice. Our suite of managed services make it easy for practices of any size to meet the digital expectations of today's patients.