Managed services for higher education

The rapid pace of new digital technologies is putting additional pressure on higher education IT departments. Besides needing to ensure the network is always working while also controlling costs, IT leaders are expected to know how cybersecurity, Internet of Things (IoT), artificial intelligence, cloud computing and more are affecting their learning environment and operations.

For college and university IT departments — many who struggle with hiring and retaining staff — keeping up with evolving security requirements and new technologies isn’t easy. But there is a way to simplify and enhance the management of your IT services with Spectrum Business®.

Spectrum Business managed services include network design, equipment, installation, monitoring and support. Our easy-to-use service portal provides insight into your network activities and prepares you to make better informed decisions about future IT investments.

Managed services help with:

Tight budgets
The predictable cost of managed services helps with budget planning and can also lead to overall savings. Spectrum Business IT experts maintain systems and software, including network security, helping reduce the risk of unexpected issues and costs.

Modernizing legacy systems
Modernization of legacy systems is a perpetual task, especially as the pace of innovation accelerates. The always-up-to-date network equipment you get with managed services helps ensure your systems and processes are ready for what’s next in higher education IT.
 

Shortage of in-house IT expertise
Managed services acts as an extension of your internal team, helping to free your faculty and staff to focus on strategic priorities to better support operations and the campus experience. Our experts deploy the latest updates to keep your IT infrastructure operating at peak performance, can recommend solutions as needs change and help reduce risk by monitoring your network 24/7/365.

Why choose Spectrum Business

Colleges and universities increasingly need access to reliable, advanced data, security and communications technology. Our industry expertise, local support teams and exceptional service-level agreements (SLAs) make Spectrum Business the ideal partner for managed services.
 

Our education solutions portfolio:

Internet
Dedicated Fiber Internet: Achieve dedicated, high-speed, scalable, nationwide internet connectivity, with symmetrical upload and download speeds and bandwidth up to 100 Gbps. The service is backed by an SLA that guarantees 100% uptime all the way to the handoff point at your location.

Secure Dedicated Fiber Internet: Connect with the confidence, reliability and performance you need to drive productivity, stay ahead of changing network requirements and cybersecurity risks with integrated and automated security features that deliver unmatched simplicity and value. This services is backed by an SLA that guarantees 100% uptime all the way to the handoff point at your location.

Wireless Internet: Connect to the internet via a wireless solution that helps keep your business running with temporary or secondary internet access over 4G or 5G LTE Advanced technology. This all-inclusive wireless internet service comprises equipment and installation.

Voice and collaboration
Unified Communications with RingCentral: Unified Communications (UC) with RingCentral
is a solution that seamlessly combines messaging, video conferencing, phone calling, and more into a single platform.

Unified Communications with Webex: Answer communication and collaboration needs with a fully managed, cloud-based unified communications solution that brings together calling, messaging, meetings, virtual workspaces and more in a single application. Spectrum Business Unified Communications (UC) with Webex delivers a unified experience for today’s mobile, on-the-go workforce. 
 

TV
SpectrumU TV: Deliver live and on-demand streaming TV for students to watch anytime, anywhere on campus using personal devices.
 

Managed services
Enterprise Network Edge: Improve the network experience for your faculty, staff and students with an enterprise-grade managed solution that brings together connectivity, equipment and network management to support both hybrid networks and workforces. Powered by Fortinet, the solution simplifies IT operations by providing networking with security features and optional integrated WiFi and switching in a multi-cloud-ready platform.

Managed Network Edge: Simplify the deployment and management of your network with this modular, all-in-one solution. Delivered over the Cisco Meraki platform, Managed Network Edge offers security features, routing, SD-WAN, WiFi, switching, smart cameras and environmental sensors. Achieve flexibility and scalability with connectivity, equipment and network management from a single partner.

Managed Router Service: Efficiently route traffic and improve bandwidth use without investing in hardware or day-to-day management.

Managed WiFi: Meet demands for reliable connections to the internet with ubiquitous
coverage across your facilities.

Security
DDoS Protection: Help guard against malicious volumetric attacks designed to overload your network and prevent access to applications, systems and information with fully managed distributed denial of service (DDoS) threat identification and mitigation.

Learn more at
enterprise.spectrum.com/highered