Plan for the unexpected
You want your organization to be resilient, now more than ever. Our technology solutions, strategies and support enable you to quickly adapt to whatever comes your way. So you can expect the unexpected and lead your organization through uncertainty with the confidence that your network will keep up. We want you to be able to focus on what you do best – serving your customers and growing your business.
Support when you need it most
When the unexpected happens, you want to know you’ll get the 24/7/365 support your network needs to stay connected and safe. Our local technicians and support teams can identify, deliver and implement the technology solutions you need, especially when you need them most. We’re here for you – no matter what.
Resiliency during disruption
Solutions designed to minimize disruptions can keep you operational when the unexpected happens. We do more than merely respond to issues. With services like Wireless Internet Backup featuring automatic failover and failback, we find resolutions quickly and keep your data safe.1 And, with proactive backup systems, and 99.99 percent service availability, you’ll stay up and running.
Scalable connectivity
Change is inevitable. But it doesn’t have to impact business continuity when you have access to adaptable solutions. That’s where we can help. Our solutions scale to meet evolving needs, prevent disruptions when usage increases, and help your organization maximize connectivity so you’ll always have access to what you need.
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Adapt quickly
24/7/365 support
When you need help managing an unexpected circumstance, our support teams are always available while our managed services teams constantly monitor your network. We’re able to redirect traffic flows and provide real-time management and support for your IT resources.
Network reliability
Count on our network when you need it most — it’s backed by a service-level agreement with 99.99 percent availability and a four-hour meantime to restore.2 That means we do more than just respond, we fix things quickly so your business never misses a beat.
Local technicians
Our technicians are local. So when disruptions happen they can quickly troubleshoot, update equipment, conduct repairs, and be onsite when needed.
Secure remote connections
Secure VPN connections mean you can safely access company resources from a remote device or location while protecting your data.
Nationwide coverage
As one of the largest nationwide providers, our fiber network can handle the unexpected. We built it that way. So it will continue to perform well even when accommodating increased or redirected traffic.
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Technology solutions that are up for anything
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Solutions that work together to meet your biggest challenges
Solution navigator
Evaluate your network readiness across key modernization efforts and see where your infrastructure can be improved.
199.99 percent availability and 4-hour meantime to restore is applicable to Fiber Internet Access, Ethernet Services, Unified Communications, SIP Trunks and PRI, and Wavelength Services. It is not applicable to WiFi, Security or Managed Security Service, Managed Network Edge, Managed SD-WAN, TV or Managed Router Service.
299.99 percent availability and 4-hour meantime to restore is applicable to Fiber Internet Access, Ethernet Services, Unified Communications, SIP Trunks and PRI, and Wavelength Services. It is not applicable to WiFi, Security or Managed Security Service, Managed Network Edge, Managed SD-WAN, TV or Managed Router Service.