Enterprise phone

Improve communication, collaboration with enterprise phone solutions.

Your enterprise phone technology plays a critical role in keeping customers, partners and workers connected. From conference calls and smart phones to video calls and desktop phones, your employees need a wide variety of enterprise phone services to stay productive.

But as enterprise phone technology evolves, providing workers with next-generation solutions becomes more difficult and costly. Existing on-premises technology needs constant maintenance and upgrades, while new technology may require significant upfront investment.

Spectrum Enterprise offers an alternative: hosted enterprise phone services that deliver high definition voice quality and state-of-the-art features in a fully-managed cost-effective solution.

Enterprise phone technology from Spectrum Enterprise.

Spectrum Enterprise is a leading provider of fiber-based technology that enables America’s largest businesses to easily integrate fiber Internet, voice, video, cloud and managed network services.

Our enterprise phone services offer fully managed, cloud-based solutions with customizable communications technology to fit specific collaboration needs. With a pay-as-you-go pricing model, Spectrum Enterprise phone services offer a cost-efficient way to keep employees connected to colleagues, clients and the office.

Availability of our enterprise phone solutions is ensured through a fully redundant, facilities-based IP core infrastructure, with dedicated and secure internet connections delivered over our privately owned and operated all-fiber network. Maintenance and upgrades are handled in the cloud and managed by our team of experts, while our locally-based customer service teams are available 24x7 to resolve issues quickly–no waiting around for a third party to respond.

A suite of Spectrum Enterprise phone solutions.

Our enterprise phone services include:
 

• Hosted Voice. This fully managed cloud-based solution provides advanced unified communications tools to maximize the productivity of workers, and especially mobile and remote employees. Hosted Voice includes best-in-class, high-definition phone equipment, unified communications software, and full technical support and collaboration.
• Unified Communications. The solution is offered alongside our Hosted Voice solution, providing additional collaboration tools such as instant messaging and presence, desktop sharing, web collaboration and video calling.
• Hosted Call Center. This fully managed call center solution provides all the hardware and software required to manage an informal or highly complex call center, without requiring startup costs or ongoing maintenance services from IT. Features include robust disaster recovery, unmatched 24/7 support, automatic call routing, advanced call control, supervisor call monitoring and robust reporting.
• Interfaces for a PRI or SIP trunk. Our PRI interface offers a scalable solution that works with existing PRI compatible phone systems, while our SIP / VoIP trunk interface is compatible with most IP PBX vendor makes and models.

Learn more about enterprise phone offerings from Spectrum Enterprise, or discover answers to what is SIP trunking.