Remote access connection

Empower the hybrid workforce with remote access connections

The dramatic shift to remote work in 2020 has transformed the workplace. Even as normal business activities resume, a significant portion of the workforce may continue to work remotely for much of the week.¹ While there are benefits to this hybrid workforce – including certain efficiencies and access to a larger talent pool – remote workers pose unique challenges for IT. To stay connected to colleagues and network resources, work-from-home employees need a remote access connection that provides secure, reliable and high-bandwidth Internet services.

Spectrum Enterprise offers options for remote Internet access that deliver high-performing, low-latency connectivity. Our scalable technology offers bandwidth for Internet with speeds up to 100 Gbps, providing the support you need for all the ways your workers connect to your network.

The benefits of superior remote access connections

Superior solutions for secure remote access enable workers and businesses to accomplish several critical tasks.

Access cloud solutions

Adoption of cloud applications has made it easier for employees to do their jobs from anywhere. Yet, these applications place increasing demands on the network as more Internet-bound traffic competes for limited resources. From cloud-based productivity apps to real-time videoconferencing, a high-bandwidth remote access connection enables remote workers to take advantage of the benefits of cloud solutions without latency, jitter or packet loss.

Stay connected to colleagues and customers

A fast remote access connection ensures consistent user experiences as remote workers interact with colleagues, partners and customers. Whether it’s emailing large files, communicating over VoIP or participating in video calls, high-quality connections enable remote employees to work as quickly and as efficiently as on-premises workers.

Protect data, users, networks and businesses

Remote access connections represent a security challenge for IT teams who may lack visibility into user activity and access to user devices. The right solution for remote access connections can help to keep data secure while detecting and mitigating threats.

Remote access with Spectrum Enterprise

Spectrum Enterprise provides remote access connections with scalable bandwidth and speeds up to 100 Gbps, enabling remote workers to access cloud resources and handle data-intensive applications. Spectrum Enterprise Dedicated Fiber Internet Access (DFI) offers nationwide, dedicated Internet connectivity with symmetrical upload and download speeds, delivered securely over our private fiber network.

Spectrum Enterprise DFI provides:

• Dedicated connectivity for reliable performance. With a dedicated connection over a high-capacity private network, bandwidth for your remote workers is never compromised by oversubscription or competition.
• Guaranteed to service availability. Our powerful service-level agreement (SLA) guarantees 100% service availability and packet-handling performance metrics.² This ensures that Internet traffic is delivered at levels that exceed industry standards, all the way to the on-premises network handoff.
• Expansive reach. The Spectrum Enterprise network features 245,000+ fiber-route miles coast-to-coast and connects 317,000 fiber-lit buildings. Our nationwide reach makes it easy to expand to new locations across town or across country.
• Scalable offerings. As your business grows and new requirements arise, adding bandwidth and increasing speed is easy.
• Exceptional support. Our support offerings are delivered by team of network experts, project managers and local technicians.

Additional Spectrum solutions for remote work

Along with high-speed, high-bandwidth remote access connections, Spectrum offers a suite of technology solutions to support remote networks and workers.

• Unified Communications. To enable remote workers to connect and collaborate how they want, we offer an all-in-one application that brings together voice and video calling, messaging, meetings, content sharing, and more. Unified Communications includes integrated calling capabilities like soft phone interface, contact search, one-number reachability and voicemail. Videoconferencing features include the ability to record and follow-up with meeting transcriptions. Virtual workspaces enable teams to chat and share content.
• Managed security service. With a fully managed and maintained firewall, Spectrum Enterprise Managed Security Service helps protect against threats while securing site-to-site and remote connections. Our team handles all software updates and installs the latest security patches while ensuring compliance with industry and government regulations. For a remote access network encompassing multiple groups and locations, our fully managed services help to streamline operations and standardize protection and VPN across all locations.
• Managed Network Edge. Powered by the Cisco Meraki platform, this all-in-one solution encompasses connectivity, equipment, security and maintenance as a managed service. The Remote Access capability of Managed Network Edge provides secure, easy-to-manage VPN connections, while encrypting and directing Internet-bound traffic through the corporate network to ensure it is subject to the same policies and security safeguards as traffic originating on site.

Why customers choose Spectrum Enterprise

Businesses count on Spectrum Enterprise to deliver the solutions and services that enable their workforces to operate anywhere. We offer:

• Custom offerings. Our solutions are built around the needs of your business. From collaboration and communication requirements to managed networks and managed IoT platforms, our trained technical experts and IT professionals provide 24/7/365 support every step of the way.
• Enhanced productivity. Our solutions are designed with enterprise-grade service-level agreements to maximize availability and minimize service interruptions.
• Secure access. We provide the infrastructure to ensure your users can easily and securely access the applications and data they need through VPN.

FAQs

What is a remote access connection?

A remote access connection enables workers to access the resources of a company’s private network from a location outside of the standard office footprint. With remote access connection, workers can access corporate assets, applications and digital resources.

What is a hybrid workplace?

In a hybrid workplace, employees can work from the office, from home and from other remote locations.

What is hybrid workplace technology?

Hybrid workplace technology supports the needs of employees working both in the office and outside it. Hybrid workplace technologies include applications like videoconferencing, collaboration tools, unified communications, and more.
 

¹ “Susan Lund, Anu Madgavkar, James Manyika and Sven Smit, “What’s Next for Remote Work: An Analysis of 2,000 Tasks, 800 Jobs and Nine Countries,” McKinsey & Company, Nov. 23, 2020.
² 100% uptime SLA guarantee applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.