Remote Internet access

The key to providing remote Internet access

A The workplace is evolving rapidly. More employees are working from home or from the road, creating a hybrid workforce that places new demands on the corporate network. As IT teams strive to support the needs of these mobile and remote workers, finding the right high-speed remote Internet access solution is critical to keeping everyone connected and productive.

Spectrum Enterprise Dedicated Fiber Internet offers remote Internet access that features a dedicated service and nationwide connectivity with performance and support you can count on. Our high-speed, high-bandwidth remote access connections scale easily to meet business requirements and include a 100% uptime guarantee, end-to-end performance nationwide and unrivaled remedies to give you the greatest confidence in your network.

Criteria for choosing a remote Internet access provider

Secure remote access is essential for every employee working outside the corporate office. A fast, reliable, high-bandwidth connection enables remote workers to stay connected to colleagues and customers via videoconferencing and unified communications solutions. The right solution delivers secure and seamless access to cloud services and data-intensive applications. Employees can work with large files and handle multiple types of time-sensitive traffic that are crucial for business operations.

There are several essential criteria to consider when choosing a remote Internet access provider.

Reliability

When Internet connectivity drops, remote workers are often unable to communicate with colleagues or handle time-sensitive work. The quality of videoconferences suffers and productivity plummets. Choosing a provider with highly reliable service and built-in redundancy can help to mitigate or avoid service disruption.

Flexibility and scalability

The digital landscape is growing quickly and showing no signs of slowing. As organizations adopt new technologies like Internet of Things (IoT) devices and virtual machines, the number of devices and the amount of data they transport is rising exponentially. To meet the requirements of hybrid workplace technology, businesses need a flexible remote access network that can scale on a moment’s notice.

High performance

Videoconferencing is a business-critical technology for remote workers, allowing them to stay connected to colleagues and to move the business forward. Remote Internet access services must provide performance that reduces latency, eliminates jitter and minimizes packet loss to provide the highest quality user experience for a work-from-anywhere workforce.

24/7/365 support

As more employees work outside the office, Internet outages and poor connections can bring the business to a halt. A superior remote Internet access provider will provide highly responsive service 24/7/365, with local technicians who can help to resolve issues quickly.

Spectrum Enterprise Dedicated Fiber Internet

Spectrum Enterprise Dedicated Fiber Internet (DFI) offers dedicated, high-performance connectivity to support the needs of both in-office and remote workers. DFI is a dedicated service offered over a high-capacity private network. The capacity you choose is always available for your workers, so remote Internet access is never compromised by oversubscription or competition for network bandwidth.

Dedicated Fiber Internet provides scalable, symmetrical speeds up to 100 Gbps, with the ability to upgrade bandwidth as quickly as your needs evolve. And if you ever experience a problem, our SLA provides a four-hour mean time to restore service and is backed by 24/7/365, U.S.-based support.

Spectrum Enterprise DFI is delivered through a nationwide network that spans 245,000+ fiber-route miles coast-to-coast and connects 317,000 fiber-lit buildings. The reach of our network makes it easy to expand to new locations across town or across country.

With remote Internet access from Spectrum Enterprise, you can count on:

• Exceptional reliability and performance. Our SLA guarantees service availability while ensuring low levels of latency, jitter and packet loss all the way into the client suite.
• Flexible scalability. Our national reach and dense metro coverage support easy scaling to meet current and future bandwidth needs.
• Business continuity. We offer optional solutions to support Internet uptime in the event of a disruption. Automatic wireless backup options provide seamless failover and failback functionality, and multiple physical diversity and redundancy options help to protect your network.
• End-to-end support. We offer 24/7/365 proactive monitoring and a single, nationwide contact point for services and support, with local technicians who can deliver a high level of responsiveness.

Additional solutions for remote work

Spectrum Enterprise offers a variety of solutions to support a work-from-anywhere workforce and a remote network.

• Unified Communications provides remote workers with the power to collaborate from anywhere. This all-in-one application combines voice and video calling, messaging, meetings, content sharing and more to help teams stay connected and get work done.
• Managed security service provides secure connectivity for distributed teams – without any hardware to purchase or licenses to manage. Scalable up to 50,000 devices, Managed Security Service offers next-generation firewall protection for Internet-bound traffic and secure access to the network via encrypted VPNs. This fully managed solution includes options for unified threat management (UTM) with intrusion detection, antivirus, event log management and easily deployed VPNs to secure remote connections.
• Managed Network Edge is an all-in-one solution that encompasses connectivity, equipment, security and maintenance as a managed service. This Spectrum Enterprise solution includes a Remote Access feature that provides secure VPN connections, directing Internet-bound traffic from remote locations through your network to ensure it is subject same security policies and safeguards as other traffic. An easy-to-install network appliance, Teleworker, provides a secure hardware gateway for remote devices. And the Virtual Edge capability of Managed Network Edge delivers simple and secure connectivity to business-critical cloud applications with automated VPN connections.

Why Spectrum Enterprise?

Spectrum Enterprise is a national provider of scalable, fiber technology solutions. America’s largest businesses and communications service providers rely on our technologies to realize their boldest ambitions.

Our technology solutions enable teams to work together, even when they can’t be together. Fully managed services and end-to-end support deliver the performance our customers require to compete for market share. Our teams of experts analyze needs, design solutions and manage technologies that enable our customers to grow and succeed. From hybrid wide area networking to reliable voice trunking and HDTV offerings, our broad portfolio of solutions helps our customers stay ahead of rapidly changing requirements – and their competitors.

FAQs

What is remote Internet access?

Remote Internet access provides connectivity for work-from-home employees and workers in other remote locations.

What are the challenges in providing remote Internet access?

Because connections to the web and the corporate network are essential for productivity for remote workers, businesses need remote Internet access solutions that can deliver exceptional reliability. High-bandwidth is important for employees working with large files, cloud resources and data-intensive applications. Workers also need high-performance connectivity for seamless communications and videoconferencing.