Voice and collaboration | Spectrum Business

Voice & collaboration

Unified voice and collaboration solutions that connect your teams, your customers and every channel in between.

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Communications solutions built to scale

Spectrum Business communications solutions enhance both employee collaboration and customer engagement. Our cloud-based voice and collaboration solutions are built to connect employees, empower customer-facing teams and scale as your needs evolve.

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Unified communications

With our managed network services offerings, we’ll partner with your organization as an extension of your IT department. Together, we’ll design, implement and fully manage network services that fit your needs.

Unified communications with Ring Central

For simplified deployment and fast installation, UC with RingCentral is a complete cloud-based platform. Flexible deployment and broad integrations make it easy to adapt across business needs. Plus, built-in AI enhances collaboration with intelligent summaries, call notes and message assistance. 

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Unified communications with Webex

For a tailored approach to collaboration, Unified Communications with Webex is an all-in-one solution that includes dedicated voice bandwidth and equipment, as well as options for omnichannel call centers. This solution also includes end-to-end encryption for Webex video conferencing and messaging.

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Unified communications for Hospitality

This cloud-based communications and collaboration service empowers hotel staff to work from anywhere and manages guest-focused services through integration with your existing property management system or via our hospitality portal.

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Unified customer experience

Stay connected with cloud-based communications solutions designed to support collaboration, simplify calling and boost customer satisfaction.

Unified CX with Ring Central

For advanced customer engagement capabilities, Unified CX with RingCentral is an AI-powered solution that merges communications and contact-center functionality in a single cloud platform. Omnichannel interactions, CRM integration and AI-driven insights enable improved performance and customer outcomes.

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Cloud calling for Microsoft Teams

Seamlessly expand your existing collaboration and messaging service with Cloud Calling. The solution includes the ability to port existing or new phone numbers to Microsoft Teams with national coverage and simplified feature management.

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Enterprise  Trunking

This flexible service supports your preferred trunk interface, handles either centralized or decentralized configurations and makes it easy to add more capacity.

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