WiFi Hotel

Delighting guests with exceptional WiFi hotel services

When it comes to the WiFi hotel experience, guests want it all. They want access to fast connections on all of their devices in every guestroom, conference room, exercise room, restaurant, lobby and even by the pool. In fact, most guests consider strong WiFi hotel connectivity to be one of the biggest contributors to a positive experience during their stayⁱ, and free WiFi hotel connections are one of the top amenities guests look for when choosing a hotel – second only to clean rooms.

Meeting these expectations can improve profitability by encouraging guests to return – and by avoiding the negative reviews that often follow a poor WiFi hotel experience. This is particularly important at a time when more than two-thirds of hotel guests rely on reviews when making a decision about where to stay.

WiFi hotel solutions from Spectrum Enterprise

Spectrum Enterprise provides a fully managed WiFi hotel solution that can help hotels meet and exceed guest expectations for hotel wireless service. As a leading provider of fiber solutions for America’s largest businesses, Spectrum Enterprise offers a turnkey service for designing, installing, managing and updating hotel WiFi systems that can deliver on business requirements.

Managed hospitality WiFi from Spectrum Enterprise provides:
 

• Seamless access to WiFi hotel service throughout a property
• Services to create unique WiFi network IDs and login pages for conferences and events
• Tiered WiFi hotel services that can generate revenue by offering enhanced service to power users for an additional fee
• Fully managed services that include monitoring the network, managing hotel WiFi security and protecting hotel WiFi privacy, replacing and upgrading equipment, and providing a helpdesk for end-users
   

Supporting WiFi hotel solutions with TV and voice technology

In addition to hotel WiFi solutions, Spectrum Enterprise provides fiber TV solutions that deliver superior HDTV viewing experiences to the hotel room, and voice solutions that put next generation communications tools at each guest’s disposal.

Learn more about WiFi hotel services from Spectrum Enterprise.

ⁱ Qualtrics Hotel Pain Index Study 2017