Technology solutions simplified

Making sure your customers have consistent, high-quality experiences is a top priority. Often central to that experience is technology infrastructure. That’s why investing in the right IT is essential to position your business for future success.

It often isn’t feasible, however, to have large in-house teams with specialized skills always available to troubleshoot technology issues or oversee increasingly complex business processes. That can make managing the rapid pace of technology advancement overwhelming. But it doesn’t have to be.

With Spectrum Enterprise® as your single network services provider, you can simplify the management of your technology infrastructure, create cost savings and better meet customer expectations, which ultimately drives repeat business and greater revenue.

Benefits of a single provider

There are many advantages to having all your connectivity, security, voice and TV solutions with Spectrum Enterprise, including:

• Operational efficiency: The right technologies enable your staff to improve productivity and increase efficiency by streamlining and automating routine processes.
• Reliable connections: With a reliable fiber network in place, you won’t experience frequent outages or service interruptions. Our end-to-end   service-level agreement (SLA) includes a 100% uptime guarantee,¹ enabling you to provide your customers a seamless experience.
• Cost savings: Get better pricing, while simplifying contracting and billing, when you purchase packaged solutions. There is also an opportunity to reduce ongoing maintenance costs with managed services, along with costs associated with outages and service disruptions.
• Partnership: We are not just a vendor, but a partner. With Spectrum Enterprise, you get a technology specialist that offers advice on preparing for upcoming trends and how to use your entire technology suite to advance your business objectives. Our fiber network infrastructure provides the flexibility to quickly customize your solutions or expand your network as business needs evolve.
• Simplified troubleshooting: We provide dedicated local account teams and 100%, 24/7/365 U.S.-based technical support to take the burden off your staff and resolve any issues that arise with a 4-hour mean time to restore (MTTR) service.²

Simplify technology management by consolidating your solutions and support with one, trusted provider.

Consolidate your solutions with one provider

Spectrum Enterprise offers a full portfolio of enhanced solutions, from internet, networking and managed services to voice and TV solutions, including: 

Internet

Dedicated Fiber Internet: Achieve dedicated internet connectivity with symmetrical upload and download speeds, bandwidth up to 100 Gbps and backed by an SLA that guarantees 100% uptime all the way to the hand-off point at your location.

Secure Dedicated Fiber Internet: Connect with confidence when you integrate fast, dependable, dedicated fiber internet service with enterprise-level cybersecurity protection in one, affordable and remarkably simple solution backed by an SLA that includes a 100% uptime guarantee.

Enterprise Internet: Gain fast, reliable and cost-effective access to the internet or cloud-based applications with an enterprise-grade experience. Available in a range of speeds up to 1 Gbps, the solution provides peace of mind with an SLA that includes 99.9% uptime and a rapid restoration commitment all the way to the hand off point at your location.

Wireless Internet: Connect to the internet via a wireless solution that helps keep your business running with temporary or secondary internet access over 4G or 5G LTE Advanced technology. This all-inclusive wireless internet service comprises equipment, installation and support.

Networking

Ethernet Services: Meet ever-growing data needs by connecting locations with a fast, reliable wide area network (WAN) solution backed by an SLA that includes a 100% uptime guarantee and built on a dedicated fiber infrastructure. Bandwidth up to 100 Gbps is available.

Cloud Connect: Extend your network with fast, secure and dependable private connections to cloud service providers with a service backed by a 100% uptime SLA guarantee.

Wavelength Services: Ensure fast data transfer for your most demanding applications, including critical cloud services, data center connectivity and data replication via high-speed, dedicated WAN connectivity with bandwidth up to 100 Gbps.

Managed services

Enterprise Network Edge: Improve the network experience for your teams with an enterprise-grade managed solution that brings together connectivity, equipment and network management to support both hybrid networks and workforces. Powered by Fortinet, the solution simplifies IT operations by providing networking with security features and optional integrated WiFi and switching in a multi-cloud-ready platform.

Managed Network Edge: Simplify the deployment and management of your network with this modular, all-in-one solution. Delivered over the Cisco Meraki platform, Managed Network Edge offers security features, routing, SD-WAN, WiFi, switching, smart cameras and environmental sensors. Achieve flexibility and scalability with connectivity, equipment and network management from a single partner.

Managed Router Service: Efficiently route traffic and improve bandwidth use without investing in hardware or day-to-day management.

Security

Secure Access with Cisco Duo: Help protect your organization from unauthorized access to sensitive systems, regulatory violations and data loss that can disrupt your business. Capabilities that include multi-factor authentication (MFA) and identity management allow IT to set access policies by user and device, regardless of location. 

Cloud Security with Cisco+ Secure Connect: Allow remote users to access cloud SaaS applications and the internet securely and directly without reliance on a traditional centralized or premises-based security solution. This feature-rich cloud-based security service includes secure web gateway, cloud access security broker, identity management, zero trust network access (ZTNA) and more.

DDoS Protection: Help guard against malicious volumetric attacks designed to overload your network and prevent access to applications, systems and information with fully managed distributed denial of service (DDoS) threat identification and mitigation.
 

Voice and collaboration

Unified communications: Answer communication and collaboration needs with a fully managed, cloud-based voice solution that brings together calling, messaging, meetings, virtual workspaces and more in a single application that delivers a unified experience for today’s mobile, on-the-go workforce.

Hosted Call Center: Create reliable, consistent client interactions with the ability to scale to meet evolving needs and support call center operations with robust analytics, reporting, multi-channel communications and CRM integration.

Enterprise Trunking: Maximize the value of premises-based PBXs with reliable, cost-effective, feature-rich and easy-to-scale PRI and SIP trunking solutions, backed by a 100% uptime SLA guarantee. Enterprise Trunking offers multiple service options that can provide automatic rerouting, equipment redundancy and full path diversity to ensure you never miss a call.

TV

Set Back Box TV: Provide a reliable and homelike TV viewing experience that improves loyalty, satisfaction and entertainment through a large variety of channel lineups, premium packages and on-demand content.

Fiber Connect Plus TV: Deliver an HDTV experience that informs and entertains with a direct connection from the cable wall outlet to the TV, eliminating the need for in-room equipment.

SpectrumU TV: Deliver live and on-demand streaming TV for students to watch anytime, anywhere on campus using personal devices.

Moviebeam: Pair live TV with video-on-demand and over-the-top applications for guest and concierge services with this comprehensive, interactive in-room technology solution.

TV Streaming Access: Offer live and on-demand TV programming delivered to personal devices.

Why partner with Spectrum Enterprise?

Your choice of service provider matters. Beyond a technology vendor, you need a partner who is fully vested in your success. We can partner with you to achieve your business objectives with our award-winning end-to-end technology solutions and support.

Spectrum Enterprise can assist you at every stage of your business’s journey, and as your single provider, make managing your IT infrastructure easier.

1. Applies only to Dedicated Fiber Internet, Secure Dedicated Fiber Internet, Ethernet Services, Cloud Connect and Enterprise Trunking.

2. 4-hour mean time to restore service SLA.