A construction materials supplier can go — and grow — anywhere with a modern network

“I feel like I have a true partner on my side.”—Jorge Salem, IT manager, CAPA

When Jorge Salem joined construction materials supplier CAPA as their IT manager, he surveyed their digital infrastructure. The company used T1 coax internet service to connect to a VPN providing access to all systems and software. The network lacked the needed bandwidth, causing reliability issues. It also couldn’t easily or cost-efficiently scale to service new facilities. Salem decided it was time for a change.

Salem chose Spectrum Enterprise because their modern network solutions could support their business with reliable, secure connectivity — and cost-effectively scale to support new locations.

The new solution included fiber Ethernet service for CAPA’s main office, private connectivity to eight other locations and Fiber Internet Access (FIA) service.

After the solution was installed, CAPA’s network issues became a distant memory. But to adequately support growth, Salem needed help handling the day-to-day. He added Spectrum Enterprise Managed Router Service and Managed Security Service, which enabled him to rely on Spectrum Enterprise for service management.

Salem was ready to support the company’s growth — no matter where it took them. Almost.

CAPA has job sites in rural areas with office trailers requiring secure connectivity. CAPA had been using public internet connectivity to support them, but it lacked the required security. Spectrum Enterprise recommended Managed SD-WAN, which would enable CAPA to extend their existing WAN to the sites using the connectivity best for each location.

Because the solution is fully managed, Salem could leave everything in the hands of Spectrum Enterprise technical specialists. The solution was installed with the existing Ethernet locations connecting to the remote sites via the SD-WAN gateway, which provides secure connectivity to the WAN via the local wireless ISP.

No matter where or how fast CAPA grows, Salem knows Spectrum Enterprise will be able to support him. “I feel like I have a true partner on my side,” he says.