Provisioning third-party desk phones for UC with RingCentral

More ways to use Unified Communications with RingCentral

When you choose Unified Communications (UC) with RingCentral, you get a simple solution that seamlessly combines messaging, videoconferencing, calls and collaboration with the expertise, nationwide network and managed services of Spectrum Business®. You’re one step closer to empowering your teams with reliable, customizable communications.

There are two methods for enabling desk phones for UC with RingCentral services:

Option 1: Purchase new Cisco or Poly preconfigured devices from Spectrum Business that connect automatically upon installation. We provide service delivery, installation, support and on-demand user training.

Option 2: Bring your own devices (BYOD) from another provider. This option requires more time and effort, as you must follow a set of verification and provisioning procedures. Here’s how:

1. Contact your previous service provider for the verification code to unlock the device(s).
2. Verify RingCentral admin access by signing into the RingCentral admin portal.
3. Confirm that your devices meet network requirements.
4. Reset your devices to original factory defaults to remove any existing configurations.
5. Determine which type of provisioning your devices support.
   1. Assisted provisioning (updates are downloaded automatically)
   2. Manual provisioning (you manually configure the SIP settings for your device)
   3. Zero-touch provisioning

Unified Communications with RingCentral provides a powerful platform for messaging, video conferencing, calling and more. It offers simplified deployment, management and reliability — especially when combined with connectivity solutions from Spectrum Business. Adding new phones to your network from our lineup occurs automatically, offering quick and easy installation compared to BYOD methods.

Need more help? Contact Spectrum Business client support at 1-888-812-2591.
 

The following manufacturers are compatible with UC with RingCentral: Cisco, Yealink, and Poly. Verify your devices here.

(Note: UC with RingCentral does not support devices from ALE, Avaya, Mitel or Unity.)