How can I troubleshoot my EPL/EVPL service?
EPL/EVPL Troubleshooting
Refrain from rebooting equipment unless directed to do so by technical support.
No connection across your circuit
If you have no connection, follow the steps below:
- Make sure your router or switch and Spectrum's equipment have power.
- Make sure your router or switch does not have any loose or damaged connections to the Spectrum equipment.
- Attempt to ping across your LAN network.
