How to create/view a PON Inquiry?

A PON inquiry can be created by double clicking on the PON number from the Statusing-Data tab and then clicking on Go To Inquiry History within the selected order (PON). This will take you to the PON Inquiry section where you can click on New Inquiry to create a message to be sent to the organization handling your request. View details in the Neustar Order Insights user guide, pages 16 - 17.

What is a PON inquiry?

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